SAP - C_C4HCX_2405–High-quality Flexible Learning Mode

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SAP C_C4HCX_2405 Exam Syllabus Topics:

Topic	Details
Topic 1	SAP Extension Suite: This section of the exam measures the skills of SAP Solution Architects and covers the SAP Extension Suite, which enables the creation of custom applications and extensions. It focuses on understanding how to extend SAP solutions to meet specific business needs. One skill to be measured is designing scalable extensions for SAP systems.
Topic 2	SAP Commerce Cloud: This section of the exam measures the skills of E-commerce Specialists and covers SAP's cloud-based commerce platform. It focuses on understanding how to build and manage digital storefronts and omnichannel experiences. One skill to be measured is designing effective e-commerce solutions for businesses.
Topic 3	SAP Sales and Service Cloud: This section of the exam measures the skills of SAP Consultants and covers SAP's cloud-based solutions for sales and customer service. It focuses on understanding how these tools enhance customer relationships and sales processes. One skill to be measured is configuring sales and service processes effectively.

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C_C4HCX_2405 Practice Test & C_C4HCX_2405 Exam Format

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SAP Certified Associate - Solution Architect - Customer Experience Sample Questions (Q24-Q29):

NEW QUESTION # 24
What are some of the machine learning capabilities in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

A. Machine translation
B. Warranty determination
C. Account categorization
D. Case categorization

Answer: A,D

Explanation:
* Machine Learning Capabilities in SAP Service Cloud Version 2:SAP Service Cloud uses AI and machine learning to automate and enhance service operations.
* Key Capabilities:
* Case Categorization (B):Automatically classifies cases based on historical data, improving response times and accuracy.
* Machine Translation (C):Provides real-time language translation for cases, enabling support across global customers.
* Why Other Options Are Incorrect:
* Warranty Determination (A):Not an AI-driven feature in SAP Service Cloud.
* Account Categorization (D):Not applicable to service-specific capabilities.
* References:
* SAP Service Cloud Documentation: Machine Learning Features.

NEW QUESTION # 25
Which of the following is a feature offered by the SAP Integration Solution Advisory Methodology?

A. Providing a technology-agnostic framework to define and execute an enterprise integration strategy
B. Limiting integration use cases and technologies to the defined standards
C. Providing a guided workflow to integrate SAP cloud solutions to on premise systems
D. Developing ad hoc solution integration patterns

Answer: A

NEW QUESTION # 26
How can Service Agents take action to improve the reaction times of a case in SAP Service Cloud? Note:
There are 2 correct answers to this question.

A. They can assign a different team to the case.
B. They can modify the Resolution Due On field.
C. They can change the service level determination rules.
D. They can escalate the case.

Answer: A,D

Explanation:
Improving Reaction Times in SAP Service Cloud:Service agents can take proactive steps to address cases efficiently and meet SLAs.
Key Actions:
* Reassigning Cases (A):Transfers cases to teams better suited to resolve them quickly.
* Escalating Cases (C):Marks the case as high-priority, triggering faster resolution workflows.
Why Other Options Are Incorrect:
* Modifying Resolution Due On (B):This is an SLA-driven field and cannot be arbitrarily changed.
* Changing Service Level Rules (D):Requires administrative permissions, not a typical agent activity.
References:
* SAP Help Documentation: Service Cloud Case Management.

NEW QUESTION # 27
Which SAP Build components can be used to create low-code/no-code based projects?
Note: There are 3 correct answers to this question.

A. SAP Build Process Automation
B. SAP Build Work Zone
C. SAP Build Code
D. Low-Code-No-Code Composer Integration
E. SAP Build Apps

Answer: A,D,E

NEW QUESTION # 28
You want to automate the build and deployment steps during development. Which of the following steps are part of a CI/CD pipeline?
Note: There are 2 correct answers to this question.

A. Continuous inspection
B. Continuous automation
C. Continuous integration
D. Continuous delivery

Answer: C,D

Explanation:
Understanding CI/CD Pipelines:CI/CD pipelines automate the software development lifecycle (SDLC), streamlining the build, test, and deployment processes.
Key Components of CI/CD:
* Continuous Integration (B):Automates the integration of code changes, enabling frequent builds and tests to detect issues early.
* Continuous Delivery (D):Automates the deployment process, ensuring code changes are ready for release to production.
Why Other Options Are Incorrect:
* Continuous Inspection (A):Refers to code quality checks and static analysis, not a core part of CI/CD pipelines.
* Continuous Automation (C):General term not specifically tied to CI/CD processes.
References:
* SAP Development Tools Documentation: CI/CD Integration.

NEW QUESTION # 29
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SAP - C_C4HCX_2405–High-quality Flexible Learning Mode

SAP C_C4HCX_2405 Exam Syllabus Topics:

C_C4HCX_2405 Practice Test & C_C4HCX_2405 Exam Format

SAP Certified Associate - Solution Architect - Customer Experience Sample Questions (Q24-Q29):

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